Privacy policy

Basic Budda Privacy Policy

Effective Date: January 1, 2025

Basic Budda respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and retain information when you visit our website, place an order, contact us, or otherwise interact with our business.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Order details
  • Messages you send to us
  • Account information, if you create an account

Information collected automatically

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on the site
  • General usage data collected through cookies and similar technologies

Payment information
Payments are processed through third-party payment providers. We may receive limited transaction details, but we do not store full payment card numbers on our own servers.

2. How We Use Information

We may use your information to:

  • Process and fulfill orders
  • Communicate about orders, shipments, and customer service
  • Respond to questions or support requests
  • Improve our website, products, and customer experience
  • Detect fraud, chargebacks, abuse, or unauthorized activity
  • Maintain business and tax records
  • Send marketing emails or promotional messages, where permitted by law

We may also use technical and transactional data to protect our business, enforce our policies, and investigate suspicious activity.

3. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to keep the site functioning properly, understand site traffic, remember preferences, and support analytics or marketing efforts.

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

4. How We Share Information

We do not sell your personal information for money. We may share information with trusted service providers only as needed to operate our business, such as:

  • Ecommerce platform providers
  • Payment processors
  • Shipping carriers
  • Email and marketing platforms
  • Analytics providers
  • Fraud prevention and security vendors

We may also disclose information:

  • To comply with law, subpoena, court order, or legal process
  • To protect our rights, property, customers, or operations
  • To investigate fraud, payment disputes, theft, or misuse of the site
  • As part of a merger, acquisition, financing, restructuring, or sale of business assets

California law gives consumers the right to opt out of the sale or sharing of personal information where applicable, and the law also requires businesses to honor certain consumer privacy rights requests.

5. Data Retention

We retain information for as long as reasonably necessary for business operations, recordkeeping, legal compliance, tax purposes, dispute resolution, fraud prevention, and enforcement of our agreements.

We may keep certain records even after a deletion request where permitted or required by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Basic Budda is intended for adults. We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we may delete it.

8. Third-Party Services and Links

Our site may contain links to third-party websites or use third-party services. We are not responsible for the privacy or security practices of those third parties.

9. Marketing Communications

You may unsubscribe from promotional emails by clicking the unsubscribe link in the email or by contacting us at info@basicbudda.com.

Even if you opt out of marketing emails, we may still send transactional emails relating to your orders or account.

10. California Privacy Rights

If you are a California resident, you may have the following rights under the California Consumer Privacy Act, as amended:

  • The right to know what personal information we collect and how we use and share it
  • The right to request deletion of personal information, subject to exceptions
  • The right to request correction of inaccurate personal information
  • The right to opt out of the sale or sharing of personal information, if applicable
  • The right to limit the use and disclosure of sensitive personal information, if applicable
  • The right not to be discriminated against for exercising your privacy rights

To submit a privacy request, email info@basicbudda.com. We may need to verify your identity before completing your request. We may deny or limit a request where permitted by law, including where we need to retain information for legal, tax, fraud-prevention, security, or operational purposes. California regulations also address identity verification and how businesses respond to consumer requests.

If Basic Budda does not sell or share personal information in a way that triggers an opt-out obligation, you can adjust that statement on your website to say so directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Basic Budda
Email: info@basicbudda.com